Shipping policy

At Sevora, we strive to deliver your order as efficiently as possible. Below are the details of our shipping policy to ensure you have a clear understanding of how we handle your orders.

Processing Time

Our processing times will vary depending on our current production schedule and stock availability. It may take up to 7 business days for your order to be processed and prepared for shipping. During peak times (such as holidays or promotional periods), processing times may be extended, but we will keep you updated throughout the process.

Shipping Times

After processing, your order will be shipped to the destination of your choice. On average our estimated shipping time will take up to 7-10 business days.

Shipping Methods

We work with trusted shipping carriers such as RoyalMail, FedEx, DHL, and UPS to ensure that your package arrives securely and in a timely manner. You will receive a tracking number via email once your order has shipped so that you can monitor its progress.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method you select. We offer free standard shipping for orders over a certain value (which varies by region), and express shipping options are available for an additional fee.

Lost or Delayed Packages

While we do everything in our power to ensure prompt delivery, we are not responsible for packages lost or delayed in transit. However, if your package has not arrived within the expected timeframe, please contact us at:

Email: getsevora@gmail.com